Supra Ekey

Dear Supra Administrator,

We are excited to continue the roll-out of the new Supra eKEY app and new features to enhance the user experience.

Recently, we released new versions of the eKEY app for both Android (v5.0.8.86) and Apple (v5.0.8.141) devices. These new versions include the following updates:

· The keybox access hours are now showing in the eKEY app correctly

· The keybox shows the correct keybox battery information after the shackle is released

· A message now displays on the screen when the eKEY user enters an incorrect PIN multiple times and is locked out of the app

· A message displays on the Data at the Door screen when there is no listing data pulled for the organization.

In addition to these updates, over the coming weeks Supra will continue to roll out enhanced data options (including pictures), Supra Home Tour, Agent Alert, and more! If you have any questions about these features or if you’re not sure if your organization is ready for these updates, please reach out to your Supra sales representative.

If you have any questions, please contact our Liaison Team at 1-800-545-9601, option 2, or email us at

If your agents have any questions about the new eKEY app, please direct them to visit, contact our support line at 1-877-699-6787, or email us at